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Geriatric Care Manager

What You Need to Know When Hiring a Geriatric Care Manager

July 24, 2025/in Advocacy, Common Questions, Planning for Care, Senior Care Advocate /by corecubed
Geriatric Care Managers Provide a Connection to Care

As a person starts to become frail, the act of managing his or her care becomes increasingly difficult as the number of medical specialists involved in maintaining physical wellbeing increases. With so many specialists micromanaging the senior’s health, the “big picture” often gets overlooked. It is important to maintain clear lines of communication between all of the healthcare professionals. This is the geriatric care manager’s function. To assist in a search for a qualified geriatric care manager, use the below questionnaire when making inquiries.

What services do you provide? 
  • Assessment and evaluation?
  • Written plan for services?
  • Coordination of services?
  • Regular monitoring?
  • Follow-up?
  • Routine reporting to family?
  • If providing routine monitoring, how frequently do you visit the care recipient?
    • How long are the visits?
  • Others?

What other professionals do you consult with or have working for you?

How do you supervise others working for you?

How do you monitor the quality of the services you provide?

What degrees and qualifications do you have?
To which organizations do you belong?
  • American Society on Aging?
  • Gerontological Society of America?
  • National Association of Professional Geriatric Care Managers?
  • National Association of Social Workers?
  • National Council on Aging?
  • Others?
What are your fees?
  • For initial assessment?
  • Ongoing hourly or retainer fee?
  • What additional fees are there?
  • Are there any discounts or reduced fees available, if necessary?
  • How often do you bill?
Are you available to begin services now?
  • Yes or No
  • If not, how long is the waiting list?
Are you available outside of business hours if needed?
  • Yes or No
Do you have a backup care manager when you are not available?
  • Yes or No

When an emergency occurs, what is your procedure?

What do you consider an emergency or crisis?
Does this care manager appear interested in meeting the needs of my loved one?
  • Yes or No
Is the care manager knowledgeable about the services available in the area my loved one lives?
  • Yes or No
Did the care manager return calls promptly?
  • Yes or No
Do you feel you could work well with this person?
  • Yes or No
Do you feel you can trust this person with sensitive and confidential information?
  • Yes or No

 

Download a Printable Version of this Questionnaire

Tags: geriatric care managers, questionnaire
/wp-content/uploads/2025/07/what-you-need-to-know-when-hiring-gcm-e1753379626319.jpg 541 600 corecubed /wp-content/uploads/2025/07/CareWorks-Health-Services_icon-logo_color.svg corecubed2025-07-24 17:57:292025-07-24 17:57:29What You Need to Know When Hiring a Geriatric Care Manager
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